BASIC OFFER
  
1. STANDARD FUNCTIONS

 Data Parsing, EDI Translator, Message Store
 Maintenance, upgrades, and further developments		 S
2. OPERATIONS SERVICES

 Round the clock availability
 Comprehensive help desk / support
 Monitoring / messaging		 S
3. INTEGRATION SERVICES

 SAP Connector
 SAP Status Feedback Monitor
 VAN Connector		 S
 
 
VALUE-ADDED SERVICES
  
1. CUSTOMER SPECIFICS S
2. MESSAGE TRANSLATION

 Translation rules per message type
 Specific Business Partner rules		 T
3. ERP INTEGRATION SERVICES

 Assistance integration non-SAP ERP
 SAP BW Reporting
 SAP Portal Integration		 E